Dashlane
The polished consumer product that has rebuilt itself as "Omnix" for business: vaults hosted in Dublin with backups in Frankfurt, a French entity as GDPR controller, Confidential SSO in AWS Nitro enclaves, ISO 27001 and SOC 2 Type II, an open-source CLI, a read-only API and an MCP server for audit logs. The reasons it is mid-table: dollar pricing only, the vault half of the product at $8 a user on annual billing, no free plan any more, no desktop app, a 30-day cancellation notice that trips people up, and a Trustpilot 2.8 on 6,127 reviews.
How we testDashlane operates through Dashlane, Inc. in New York and Dashlane SAS in Paris, the French company that is the GDPR data controller, and it is the only US-headquartered provider here whose production vaults sit in Europe: AWS Dublin, with backups in Frankfurt, and US residency promised for enterprise customers from summer 2026. The vault uses AES-256-CBC with HMAC and Argon2d key derivation, the trust centre shows ISO 27001:2022 and SOC 2 Type II with the reports behind a request form, and the bug bounty runs on Intigriti. Confidential SSO is a genuine engineering distinction: the vault key for an SSO user is derived inside an AWS Nitro enclave with no admin access and wiped afterwards, so the identity provider never becomes a back door. The Android, Apple and browser-extension apps and the command-line tool are open source; the server is not, and there is no self-hosting. No breach of Dashlane's own systems is on the record; the 2025 extension clickjacking class was patched in August.
Prices in US dollars on 8 September 2026; our UK visit found no pound page and no tax statement. Premium is $5.42 a month on annual billing with a VPN for one device, dark-web monitoring and 1 GB of notes; Friends and Family is $8.13 a month for ten people. We found no permanent free plan on the current pricing page, only 14-day trials. Business is now "Dashlane Omnix" in two halves: Password Management at $8 a user a month billed annually, which is the vault, autofill, collections, admin policies, SSO and SCIM; and Credential Protection at $4, which detects phishing and credential risk in the browser even for staff who never open the vault; Enterprise bundles both for companies over fifty seats at a custom price. Only Password Management has a self-serve trial, there is no monthly billing, and a recurring Trustpilot complaint, dated July 2026, is that a business subscription needs thirty days' notice to cancel through a support-reviewed request in the admin console or it renews for a year.
The product runs as a browser extension and mobile apps rather than a desktop application, which suits some teams and annoys others. Passkeys are stored, a separate Dashlane Authenticator app handles TOTP, and hardware keys are listed for business. Developers get the open-source dcli tool for secrets in scripts and CI, a GitHub Action, a VS Code extension, a read-only public API with OpenAPI docs, and an MCP server that lets an agent query the business audit log, not the vault. Support is email seven days a week with chat and phone on business tiers, and no published SLA. Trustpilot is 2.8 on 6,127 reviews: 74% five-star, most of them old, with the recent unprompted reviews about the cancellation process, a chatbot where a human should be, and Mac autofill dragging the weighted score down.
Not yet tested by Saaskly: assessed on published pricing, documentation, audit reports and third-party reviews.
Pros
- +Vaults hosted in Dublin with a French GDPR controller; ISO 27001 and SOC 2 Type II; Confidential SSO in Nitro enclaves
- +Open-source apps and CLI, a read-only API and an MCP server for audit logs; SSO and SCIM included in the business vault tier
- +Passkeys, dark-web monitoring and a bundled VPN on personal plans
Cons
- −Dollar pricing only; $8 a user for the vault half of Omnix on annual billing with no monthly option; no free plan
- −No desktop app; TOTP lives in a separate authenticator app; a 30-day cancellation notice that renews the year
- −Trustpilot 2.8 on 6,127 reviews, weighed down by recent cancellation and support complaints
Pricing
Minimum commitment: $5.42 ($5.42/yr for the entry licence). The least you can spend before walking away; excludes numbers, minutes and add-ons.
Premium (individual)
$5.42/yr · annual commitment
Month-to-month: not published
- ✓$5.42/mo billed annually (VPN for one device, dark-web monitoring), USD only to a UK visitor, tax not stated, 8 Sep 2026; Friends & Family $8.13/mo for 10. No free plan found; 14-day trial.
Omnix Password Management
$8/yr · annual commitment
Month-to-month: not published
- ✓$8/user/mo billed annually: vault, collections, admin policies, SSO and SCIM. Credential Protection $4/user/mo (phishing and credential-risk detection, sold separately). Enterprise custom for 50+ seats. No monthly billing; 30 days' notice to cancel per user reports.
Specifications
| Rating | 3.3 |
| Business per user* | $8/user/mo annual only (Omnix Password Management) |
| Individual | $5.42/mo annual only |
| Free tier | None |
| Seat minimum | 1 |
| Breach on record | No |
| Last audit | 2026 (Penetration test summary (report gated)) |
| Open source | Clients |
| Self-host | No |
| Passkeys | Store |
| TOTP codes | No |
| Hardware key | ✓ |
| SSO | Included |
| SCIM | ✓ |
| Shared vaults | ✓ |
| Secrets manager | ✓ |
| CLI | ✓ |
| MCP server | ✓ |
| Owned in** | US-owned |
| Data location | AWS Dublin, backups Frankfurt |
| Trustpilot (reviews) | 2.8 (6,127) |
| Family plan | $8.13/mo (10 seats) |
| Scored tier | Omnix Password Management |
| Tier above | Omnix Enterprise (50+ seats) |
| Money-back (days) | 0 |
| Encryption | AES-256-CBC with HMAC; Argon2d key derivation |
| Zero-knowledge | ✓ |
| Bug bounty | ✓ |
| Email aliases | No |
| Built-in VPN | ✓ |
| Admin console | ✓ |
| Role-based permissions | ✓ |
| Password health reports | ✓ |
| Dark-web monitoring | ✓ |
| External sharing | ✓ |
| Guest accounts | No |
| Emergency access | No |
| Audit logs | ✓ |
| Browser extensions | Chrome, Firefox, Safari, Edge |
| Desktop apps | No |
| Linux | No |
| API | ✓ |
| HQ | US |
| Owner | Dashlane, Inc. (Dashlane SAS, Paris, is the GDPR controller) |
| SOC 2 | ✓ |
| ISO 27001 | ✓ |
| Live chat | ✓ |
| Phone support | ✓ |
| Support channels | Email (7 days), Live chat (business), Phone (business) |
*Business per user: the business or teams tier the score is set on, per user per month on annual billing and then month-to-month, in the currency the vendor shows a UK visitor on the research date; see each profile for the VAT basis, the seat minimum and what the tier above adds.
**Owned in: where the company that owns the provider answers to. A US-owned provider is subject to US law (including the CLOUD Act) wherever the vault is stored; with a zero-knowledge design the vendor cannot read the vault either way, so this column is about the company, not the encryption. "Data location" records where the encrypted vault is stored.
Researched and drafted with AI assistance; reviewed and approved by Tim Meredith. How we use AI
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