Saaskly

1Password

The business benchmark: the best admin console in the category, a Secret Key on top of the account password, SSO included at the Business tier, guest accounts, a CLI, SDKs and an official MCP server that never hands a secret to the agent, SOC 2 and ISO 27001, and a Trustpilot 4.2 on 12,475 reviews. The costs: no free plan, no pound pricing (euros or dollars), €7.99 a user on annual billing only, or a fixed ten-seat starter pack at €21.95 a month.

How we test
4.2/5
Saaskly score

1Password (AgileBits Inc., Toronto, private) is the product the rest of the category is measured against for business use. Every account is protected by an account password and a 128-bit Secret Key generated on the first device, so a stolen password alone cannot open a vault; the vendor states it never holds either. The trust centre lists SOC 2 Type 2, ISO/IEC 27001:2022, 27017, 27018 and 27701, an annual penetration test (the reports sit behind a request form) and a HackerOne bug bounty. The one incident on record is instructive: in September 2023 an attacker used a session cookie stolen from Okta's support system to reach 1Password's own Okta admin tenant; 1Password says it stopped the activity, found no access to user data, and tightened MFA and admin sessions, and it published the account itself. The clients are closed source, there is no self-hosting, and the vault region (EU, US or Canada) is chosen at signup.

Prices as shown to a UK visitor on 8 September 2026: there is no pound option at all, only US dollars, Canadian dollars and euros, and our UK browser was shown euros, with no VAT statement anywhere. Individual is €3.65 a month on annual billing after a first-year promotion at €2.74; Families is €5.75 for five people. For a company the Teams Starter Pack is a fixed bundle: ten seats for €21.95 a month billed annually (€263.40 a year, about €2.20 a seat), with up to ten more seats at €4.49 each, and no single sign-on. Business is €7.99 a user a month on annual billing (the dollar figure is $8.99, $107.88 a year) and includes SSO with Okta, Entra ID, OneLogin and Duo, SCIM provisioning, guest accounts for outside collaborators, Watchtower reporting, audit-ready activity logs and item sharing with people who do not use 1Password. There is no free tier, every plan has a 14-day trial, we found no month-to-month option for Business, and the terms say fees are non-refundable with "reasonable prior notice" of price changes.

For developers and automation 1Password is the most complete here: the op CLI, SDKs in Go, JavaScript and Python, Secrets Automation with a self-hosted Connect server, a Terraform provider, and an official MCP server that runs inside the desktop app and, by design, exposes environment and variable names but never a secret value to the AI client. Passkeys are stored and filled, TOTP codes live in the vault, and a hardware key is a second factor for sign-in rather than a way to unlock the vault. Support is a 24/7 chatbot, email and a community forum; we found no phone line and no contractual uptime SLA, only a status page showing 99.67% to 100% per region over ninety days. Trustpilot is 4.2 on 12,475 reviews, 85% five-star, with sync errors and slow support the one-star themes.

Not yet tested by Saaskly: assessed on published pricing, documentation, audit reports and third-party reviews.

Cons

  • No free plan and no pound pricing; a UK buyer is shown euros with no VAT statement
  • Business is €7.99 a user on annual billing with no monthly option; the ten-seat starter pack has no SSO
  • Closed source, no self-hosting, no phone support, no published uptime SLA

Pricing

Minimum commitment: €3.65 (€3.65/yr for the entry licence). The least you can spend before walking away; excludes numbers, minutes and add-ons.

Individual

€3.65/yr · annual commitment

Month-to-month: not published

  • €3.65/mo on annual billing after a first-year promotion at €2.74 (USD $3.99 / $2.99); Families €5.75/mo for 5. Shown in EUR to a UK visitor; USD, CAD and EUR only, no GBP; VAT not stated. No free plan; 14-day trial.

Teams Starter Pack

€2.20/yr · annual commitment

Month-to-month: not published

  • Fixed 10-seat bundle at €21.95/mo billed annually (€263.40/yr, about €2.20 a seat; USD $24.95/mo), extra seats €4.49 each up to 20; no SSO. Business €7.99/user/mo annual (USD $8.99) with SSO, SCIM, guests. Annual billing only.

Specifications

Rating
4.2
Business per user*€2.20/user/mo annual only (Teams Starter Pack (10 seats))
Individual€3.65/mo annual only
Free tierNone
Seat minimum10
Breach on recordNo
Last audit2025 (Annual pentest (report gated))
Open sourceNo
Self-hostNo
PasskeysStore
TOTP codes
Hardware key
SSOExtra cost
SCIM
Shared vaults
Secrets manager
CLI
MCP server
Owned in**Other
Data locationEU, US or Canada, chosen at signup
Trustpilot (reviews)4.2 (12,475)
Family plan€5.75/mo (5 seats)
Scored tierTeams Starter Pack (10 seats)
Tier aboveBusiness (€7.99/user)
Money-back (days)0
EncryptionAccount password plus 128-bit Secret Key; AES-256 (per the security white paper)
Zero-knowledge
Breach noteSep 2023: Okta support-system session cookie used to reach 1Password's own Okta tenant; no user data accessed
Bug bounty
Email aliasesNo
Built-in VPNNo
Admin console
Role-based permissions
Password health reports
Dark-web monitoring
External sharing
Guest accounts
Emergency accessNo
Audit logs
Browser extensionsChrome, Firefox, Safari, Edge, Brave
Desktop apps
Linux
API
HQCanada
OwnerAgileBits Inc.
SOC 2
ISO 27001
Live chatNo
Phone supportNo
Support channelsChatbot 24/7, Email, Community forum

*Business per user: the business or teams tier the score is set on, per user per month on annual billing and then month-to-month, in the currency the vendor shows a UK visitor on the research date; see each profile for the VAT basis, the seat minimum and what the tier above adds.

**Owned in: where the company that owns the provider answers to. A US-owned provider is subject to US law (including the CLOUD Act) wherever the vault is stored; with a zero-knowledge design the vendor cannot read the vault either way, so this column is about the company, not the encryption. "Data location" records where the encrypted vault is stored.

Researched and drafted with AI assistance; reviewed and approved by Tim Meredith. How we use AI

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